We Are Proud of What We Do Case Studies and Testimonials
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Read what our clients have been saying about our team of Salesforce experts. Check out these testimonials and case studies to learn why CEPTES is the King of Salesforce integration.

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Solution for Credit Bureau’s consultation, development, and implementation needs

"CEPTES SHOWED ME THAT THEY COULD BRING HIGH-LEVEL THINKING AND PROBLEM SOLVING TO CODE, QUICKLY. I SEE THEM AS A GREAT PARTNER AS WE GROW."


SITUATION:

“I work with a lot of banks, and they take their financial security very seriously,” said John Bowman, CEO of a financial services provider. “Though my system is small, the level that we have to operate at is of the highest degree. These international banks don’t hire small companies to run assessments on my business -- they hire the best firms in the world.”

Due to the sensitivity of the industry, Bowman required a custom built application, one that could be relied upon for handling confidential material.

“I wanted to build the app on a modern, cloud-based platform that could safely store financial information.”

He didn’t have an in-house team of developers to tackle this job, and due to his lack of detailed coding knowledge, he could not perform the work himself.

“I didn’t have thousands of pages of spec requirements and I didn’t want to tell them where the codes should go. I simply needed a team I could communicate with, that could understand the problem, then solve it.”


NEEDS:

  • A modern, cloud-based platform capable of handling sensitive material.
  • An outsourced development team to consult, plan, build and implement a custom-built financial services application.
  • A team that could understand the intricacies of the financial services industry without spending precious time on research.
  • Continued support for further customization and updating.
  • A development team to produce a solution within the given budget and timeframe.

 

ACTIONS:

Bowman contacted CEPTES to solve his consultation, development and implementation needs. CEPTES recommended the application to be built on the Force.com platform.
 

RESULTS:

“I think Force.com, with their cloud-based and highly-secure platform, was the right recommendation from CEPTES. I believe it’s the way of the future for such developments,” said Bowman.

Force.com is a way for businesses to build powerful enterprise apps using clicks or code with robust, out-of-the-box security controls.

CEPTES is a team of expert developers, born out of a desire to build innovative and integrative software solutions. CEPTES prides themselves on being more than just coders; they’re a team of problem-solvers who will tackle any size project, offering detailed solutions resulting in business enhancements.

“On that call, I told CEPTES, ‘If you can put together a Proof of Concept in 1 week, I’ll go with you.’ There were a few competitors I was looking into, but CEPTES provided me with the right solution in under a week -- They delivered each time.”

The project was completed on time and on budget. Due to the success of this initial project, Bowman reached out again to CEPTES for an encryption solution.

CEPTES explained to me exactly what their product, Encryptik, was, and how it performed. Since they were very involved with my system from the start, they knew exactly what I needed.”

Encryptik is a native encryption solution requiring no infrastructure and minimal setup and implementation. It seamlessly backs up your Force.com system data as well as ensures your existing data is encrypted.

No matter the breadth of project scope or the expertise involved, CEPTES is the team to get it done, on time and on budget. They have over 100 years of combined experience integrating, developing, consulting and supporting software services.

“In my experience, you want a reliable, knowledgeable team. I was always amazed by CEPTES in regards to non-Force.com issues. If I ask them questions about software or business, CEPTES always provides an answer.”
 

If the pain points in this case study sound similar, request a call with a CEPTES expert today and take the first step to finding your premier development and support team.

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  • Encryptik - A solution for handling sensitive information
  • Continued support for further customisation and updating.
Ortsbo Translation Solution for Salesforce

Company Background

Ortsbo Inc. is a subsidiary of Intertainment which is headquartered in the Toronto, Canada region, with offices in New York, Los Angeles and San Mateo, CA. Ortsbo enables real-time global communication across many languages.

Business Challenge

Orstbo requirement was to extend its translation capabilities across the salesforce platform for salesforce users to able to translate and view the emails and case details that are received in different languages for effective customer support.

The challenge was to have the Orstbo button available in the Console feature of the salesforce application wherein users should be able to translate with a click of a button.

Solution

With the defined limitation of salesforce, CEPTES was able to provide a solution wherein it could provide users with a custom button which helps users to translate the case details in the language of their locale and also enabled option to translate the emails that are written in the locale language to the language of the case users.

This solution helped the users to provide a better support to its global customers within the salesforce.

URL : http://www.ortsbo.com/

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  • Integration with SAP
  • Google Maps Integration
  • Enabled Global Customer Support
SAP Business Bydesign with salesforce

Company Background

EAS Integrator Inc, based out in USA wanted to build a solution that would integrate the newly launched cloud systems from SAP called SAP Business ByDesign.

Business Challenge

There were numerous customers who are currently using the widely popular salesforce CRM and when they opt for SAP Business ByDesign they want to have the integration between these 2 systems to effectively manage their business.

Customers would still continue to use salesforce for lead management and account conversion, but once account is created they wanted a system that can synchronise those accounts to SAP Business ByDesign system and also sales people would like to initiate the sales order from salesforce without logging to the SAP ByDesign system.

Solution

There were quite a number of integration challenges that were faced as the account creation process is different in 2 systems and if the accounts has to be synced to SAP it has to make sure that the proper SAP standards are followed.

The solution built provided an Account and Contact sync to SAP ByD system as well as the solution could synchronise all the products or services from SAP into the salesforce system for able to initiate the Sales Order creation process from Salesforce.

This solution helped to integrate the 2 great systems, one being salesforce and the other being the SAP Business ByDesign.

URL : http://www.easintegrator.com/

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  • Integration with SAP Business ByDesign
  • Synchronize Sales Operations
  • Upheld SAP Standards
SAP Finance OnDemand integration with salesforce

Company Background
EAS Integrator Inc, based out in USA wanted to build a solution that would integrate the newly launched cloud systems from SAP called SAP Cloud for Financials.


Business Challenge
There were numerous customers who are currently using the widely popular salesforce CRM and when they opt for SAP Cloud for Financials they want to have the integration between these 2 systems to effectively manage their business.

Customers would still continue to use salesforce for lead management and account conversion, but once account is created they wanted to synchronise those accounts to SAP Cloud for Financials and also sales people would like to initiate the sales order from salesforce without logging to the SAP system.


Solution
There were quite a number of integration challenges that were faced as the account creation process is different in 2 systems and if the accounts has to be synced to SAP it has to make sure that the proper SAP standards are followed.

The solution built provided an Account and Contact sync to SAP Finance OnDemand system as well as the solution could synchronise all the products or services from SAP into the salesforce system for able to initiate the Sales Order creation process from Salesforce.

This solution helped the integrate the 2 great systems one being salesforce and the other being the SAP Cloud for Financials.

URL : http://www.easintegrator.com/

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  • Integrated with SAP Cloud for Financials
  • Blended 2 Systems into 1
  • Streamlined Sales Operations

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