#5 Best Takeaways from Dreamforce ’17

We think even you are curious about how to empower your business with complete integrated and intelligent analytics – Then, Dreamforce ‘17 is eagerly waiting for you!! Millions of Salesforce customers utilize Reports and Dashboards to immediately access data, communicate actions and results and understand results. This will help you in your journey with advanced analytics...

CEPTES: Expands Its Operations in USA

Santa Barbara, CA, August 18, 2017 – CEPTES, a Salesforce certified partner with pure focus on AppExchange solution development, building enterprise end-end solutions, third-party integration with various ERP solutions with Salesforce is truly a Salesforce development entity catering currently to various US and European customers. With its increase in footprints in USA, CEPTES plans to...

The Need of Community Cloud – An Analysis

Salesforce is one of the most used customer relationship management (CRM) tool around the world. However, the market for a tool with only CRM option is limited. A business faces various problems and therefore needs solution as per the problem. The extra one always does the job of accurately predicting future problems. So, to grow...

The Importance of Salesforce Social Customer Services

Salesforce is a platform that will help in achieving specialized social customer services. Salesforce Social Customer Service allows all its agents to deliver personalized service on any of the social media platforms like Facebook, Twitter, Snapchat, Instagram and the various others. It is one such platform that also lets reps to create leads or even...

The Advantageous Features of Integrating SAP and Salesforce

Salesforce, a cloud-based customer relationship management or to be more precise a CRM software solution for the following genre: Sales Service Marketing Analytics Building customized application SAP, on the other hand stands for Systems, Applications, and Products in Data Processing that assist enterprise software to manage both their business operations and customer relations. There has...

Can Salesforce IQ Increase Business ROI?

Salesforce has always been intelligent and just got more intelligent now. The Salesforce IQ, is a relationship intelligence platform, incorporating the engine to multiply its strength manifold. It has been designed in a way to beat the old school RelateIQ aspects. It has been a trend that, most of the bigger enterprises and organizations would...

The Changes of Winter’18 to Lightning

“Time flies when you are having fun,” – A very common saying that goes without fail in connection with Lightning Experience. Launched two short years ago, there have been several advancements and enhancements made. It also goes without saying that the Winter’18 Release, might witness some more new changes, to affect your components and Visualforce...

A New Boost for Social Media Marketers – Salesforce Einstein Platform

There have been many aspects and capabilities of Salesforce. One such capability is bringing the Artificial Intelligence to Social Media Marketing. Along with this Salesforce has been deploying Einstein Vision within the Salesforce Marketing Cloud. Marketers are already said to use the Social Studio, to engage actively with their customers on the social media platform....