Salesforce Essentials Introduced new Social Media Integrations to help SMBs reach customers

Salesforce has announced its new enhancements in its small business solution Salesforce Essentials which will help SMBs to communicate and engage directly with their customers. The new features include integrations with social media channels like Facebook Messenger, Instagram, and YouTube as well as new chat and phone services. Salesforce introduced Salesforce Essentials in 2017 for...

Salesforce Community Cloud: Connect. Engage. Personalize

In today’s swiftly evolving business environment, connecting all the business verticals including partners, customers, and employees is key to success. It is irritable to deliver an exceptional customer experience across various customer touchpoints with yesterday’s technology and disconnected business systems. Salesforce offers a powerful community platform to help us achieve sustained growth and stagnation.  Salesforce...

How Salesforce CRM can improve your Sales?

In order to thrive as a best-in-class sales-driven business, organizations need to develop skills and leverage cutting-edge automation tools. In today’s business world, there is no room for mediocrity. It is very essential to perform to remain competitive. Sales expertise along with refining customer relationships and processes drive higher sales. However, with the growing business,...

Connections ’19: Salesforce added Customer Data Platform (CDP) to reinforce their Customer 360

At the Salesforce Connections annual event held in Chicago this week which gathered thousands of marketing, commerce, and service leaders,  Salesforce unveiled their new Customer Data Platform (CDP) to boost their Customer 360 platform. This will enable companies to unify their customer data from all the sources to get a single comprehensive integrated view of...

Salesforce powered Blockchain: How this will disrupt the financial sector?

The global financial sector is currently in a structural transformation process driven by innovative technologies. Blockchain is currently leading the troop of disruptive technologies and believed to be a decisive factor that will change the way the financial sector is working today. Financial firms are firmly progressing towards blockchain technology as a more secure and...

Salesforce for Manufacturing: How to grow faster in the 4th Industrial Revolution?

Manufacturers are in the middle of a disruptive shift. The 4.0 Industrial Revolution has triggered a significant change in the way manufacturers are operating. The industry has transformed from conventional manual production processes to strong new automated production techniques. As businesses are becoming more customer-centric, manufacturers are rapidly moving beyond the product with personalized service...

Salesforce introduced their first low-code blockchain platform for CRM

In the recently concluded fourth annual TrailheaDX developer conference, Salesforce has announced its new low-code platform called Salesforce Blockchain which will allow trailblazers to share verified, distributed data sets across a trusted network of partners and other third parties. Powered by Salesforce Lightning and open source blockchain technology from Hyperledger, organizations can now deploy and...