The selling process has changed. And it has changed drastically. If you observed how sales reps were dealing with their prospects, leads, and customers over the years, today it has completely transformed in the digital era with the advent of social platforms. Buyers are extremely active on various social media platforms and they are open...
If you are a marketer, you must have heard the word CDP frequently in the past 18 months. However, only a few of us know what is CDP and why all these chaos around this. In less than 18 months, CDP has become one of the preeminent topics for RFP’s. What is a Customer Data...
Salesforce has announced that they are going to introduce new artificial intelligence and productivity solutions to empower customer service agents through Service Cloud. The newly added features will help service agents to focus more on delivering the human side of service including intelligence, critical thinking and problem-solving. As delivering excellent customer service is rapidly influencing...
Hello Ohana! We are back here to introduce our new trailblazers. It’s been an amazing month for us as we became a Salesforce Silver Consulting Partner, had a wonderful Salesforce World Tour Sydney and also added some new members in our rapidly growing team. Let us introduce Akchhat and Prabhu. Akchhat Mehrotra Akchhat has joined...
Four tech experts Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff during the time when the internet was disrupting the world, launched salesforce.com in a one-room apartment in San Francisco on March 8th, 1999. 20 years later today, Salesforce is the world’s #1 CRM provider and one of the fastest growing company in terms...
This International Women’s Day, Pledge 1% celebrated the success of inspiring women across the globe who are driving significant changes in their companies and communities. As a Pledge 1% member, it is a proud moment for us that one of our women leaders ‘Ruchi Saxena‘ was featured in the list of #WomenWhoLead. Ruchi has been...
We are done & dusted with the Salesforce World Tour Sydney 2019 and as expected the event was packed with awesome trailblazer moments including 20 years of Salesforce, the big announcement for Aussie startups, a trailblazer getting her golden hoodie, the launch of myTrailhead, a top panel giving inputs on business growth, talks on sales...
During the Salesforce World Tour in Sydney, Salesforce has announced the official availability of their customizable training platform myTrailhead for companies. Ever since Salesforce introduced Trailhead, it has been the biggest source of learning Salesforce skills for millions around the globe. myTrailhead is a similar platform which allows a company to create customizable training materials...
Salesforce has been named a leader in the recent Gartner Magic Quadrant for Digital Experience Platforms (DXP). In today’s digitally connected era, organizations of every size and industry are transforming their business from a web-centric ecosystem to a more connected and multichannel digital ecosystem. The Gartner Magic Quadrant report evaluated 17 top vendors who are...
We are pleased to announce that CEPTES Software is now an official Salesforce Silver Consulting Partner. The recently designated status exhibits our commitment to Salesforce and expertise in the Platform. It’s been an amazing journey for us and this achievement will boost our confidence to accomplish more accolades in the upcoming months. Salesforce partner program...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
CEPTES Software Pvt.Ltd
