As businesses across industries increasingly embrace cloud-based solutions, Salesforce has emerged as a frontrunner in the area of customer relationship management (CRM) software. Offering a suite of applications, Salesforce has witnessed remarkable growth and garnered significant market share. But what lies ahead for Salesforce? Is it destined to maintain its dominance and potentially monopolize...
The success of a technology hinges on delivering a smooth user experience. However, it’s challenging to predict the ideal system or its effectiveness for your business. To achieve a successful Salesforce integration with third-party applications, you must always follow the best practices. Best Salesforce Integration Practices You Must Follow Assess business requirements: Evaluate your specific...
In this era of digital marketing, effectively managing a company’s complex client database is a major challenge. With the market becoming more diverse and new competitors constantly emerging, coupled with rapidly changing technology, businesses require a robust and automated CRM software platform to address various business issues. One such reliable platform is Salesforce CRM, which...
Salesforce is a CRM platform commonly used by businesses to grow and improve their sales, customer service, marketing automation, analytics, and application development. Even though there are other CRMs available, Salesforce is quickly becoming the industry standard. It provides a wide range of services that enable businesses to interact with their customers in ways that...
There’s no doubt that Salesforce is the most popular CRM software in the world. However, just like any other CRM platform, integration is also an essential part of Salesforce. Businesses can integrate their Salesforce CRM platform with various CRM platforms to streamline their operations, add an extra layer of effectiveness or put things to...
The journey started in 2010 with just a couple of employees and customers across the US and India. Ten years ago, we endeavored to help global IT firms move their sales & services operations to the cloud. Since then, there has been no looking behind. Within a year of its foundation, CEPTES expanded its services...
The banking industry has undergone a massive transformation in the past few years. Just a few decades back, the whole system worked in silos. However, this is not the case right now. With Fintech, AI & several assistive software, banks are now able to reach the last mile customer. However, as it’s said, the innovation...
A successful Salesforce Integration Strategy is determined by how effectively you leverage the robust APIs of Salesforce to integrate data and streamline operations in order to maximize your ROI. Once the integration is complete, you could have a holistic view of your process, a 360-degree view of your customers, and actionable data. In the absence...
One of the most common issues faced by most of the industries is with regard to disparate data sources and the siloed systems. Integrations across a company can bring enormous challenges for both the SaaS/Cloud Service providers as well as the business users. As per research, about 54% of businesses missed their project deadlines in...
Enterprises that adopt revolutionary technologies at a fast pace, become high-performing, develop better products at an accelerated speed, improve collaboration, enhance productivity, and achieve competitive advantage. DevOps is such an advanced approach that enables various siloed roles such as development, operations, QA, and others to collaborate in order to build more reliable and quality-driven solutions...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
CEPTES Software Pvt.Ltd
