Salesforce introducing Experience Cloud, build on the the Customer 360 platform

It’s been a week of announcements for Salesforce, with the latest being the introduction of Experience Cloud, built on the Customer 360 platform. With Experience Cloud, businesses can rapidly go digital by building their websites, mobile apps, and other digital customer interaction points.  Experience Cloud has been designed by bringing together Experience Builder, Salesforce CMS,...

Top 3 Crucial Sales Processes that can be Automated using Salesforce

A streamlined sales process is a lifeline for every company. It leads to customer focus, retention, & enhanced productivity. Critical business processes are often interconnected & dependent on each other. They need a lot of attention, manual tracking, continuous testing & issue rectification for the smooth functioning of day to day business. Often, there are...

Top Five Takeaways from Salesforce LIVE India

“Trailhead saw 70% uptick in youth sign-ups during lockdown” Arundhati Bhattacharya, CEO, AND Chairperson, Salesforce India Last week was the first-ever Salesforce Live event hosted in India, which is a testament to our growing community in the country. The all-day event was kicked off by Salesforce VP of Customer and Market Insights, Karen Mangia who...