Cloud, CRM, Salesforce, Salesforce Anywhere, Salesforce Consulting, Solution

How Salesforce CRM Boosts ROI for Start-Ups and Mid-Scale?

Customers are the backbones of any business you talk about. That is why we see businesses playing all sorts of gimmicks and doing all that is possible under the sun to lure more customers. 

The task is not easy at all considering the level of competition out there and the choices that are available to customers these days. 

While large-scale businesses have a huge budget set aside to better manage their patronage, things are quite challenging for the startups and mid-scale enterprises that often face budget constraints when it comes to branding and other customer management activities. 

By necessity, a startup must grow and with that grows its list of clientele (which is what you actually want). Along with that comes the challenge of keeping track of all their business elements, manually. 

With the Salesforce CRM solution, however, these businesses can manage customer interactions, keep track of insightful data, and make informed decisions that lead to business success. 

Before we discuss further the many benefits of Salesforce CRM and how it can help startups and small businesses boost their ROI, let’s quickly understand what Salesforce CRM is all about?


A Quick Introduction to Salesforce CRM

Salesforce CRM (Customer Relationship Management) solution is a blessing for startups and mid-scale enterprises as it helps bridge the gap between customers and businesses. In a nutshell, it is a suite of products designed to power up your sales, marketing, service, commerce, IT, and other customer-related activities.


Also Read: How Customizing Your Salesforce CRM Can Help You Enhance Productivity


Why Startups and Mid-Scale Businesses Must Use Salesforce CRM?

As already discussed above, startups and mid-scale enterprises don’t really have the budget and resources to involve in repetitive and cumbersome tasks. But, they can’t do without customers either! 

This is when Salesforce CRM comes to their rescue. Salesforce CRM provides businesses with access to actionable data and qualified leads useful for getting an insight into relevant data. 

You can simplify various time-consuming tasks, such as generating invoices, billing, following up, etc., and free up your valuable resources that can be better utilized in your business growth.


Amazing Benefits of Salesforce CRM for Your Business

With a Salesforce CRM solution in place, you can reduce your overall costs and maximize your revenues by:

  •  Attracting more customers through personalized marketing
  • Providing world-class shopping experience to your customers
  • Getting clear insights into pertinent data
  • Connecting faster with your customers when needed
  • Solving your customers’ problems faster
  • Raising effective marketing campaigns for your new or existing products
  • Adding more loyal customers to your business by predicting their needs
  • Automate several time-consuming and tedious tasks with powerful customer apps



Bring All Relevant Data at One Place with Salesforce CRM

Have you been using multiple systems and software solutions to store and manage crucial business data? 

Don’t you find it difficult and tedious to store, manage, and retrieve the data that seems to have been scattered all over- in emails, databases, spreadsheets, and point solutions? 

Why not bring all the relevant customer data at one place? With Salesforce CRM, you can create a single point-of-engagement and truth.

The revolutionary Salesforce technology empowers startups and mid-scale businesses to create, manage, view, and update their customer data from any place and using any device for improving customer engagement. 

Needless to say, customer engagement is the most important step towards increased sales, improved reputation, and boosted ROI.  


Fetch Pertinent Client Data to Boost Engagement & ROI

Since all the relevant data is stored in the secure and safe cloud, businesses can retrieve it (using authorized credentials) to run a marketing campaign and carry out other promotional activities that lead to better customer engagement and an accelerated ROI. 


CEPTES is a Salesforce Silver consulting partner who can help to amplify the business value of your investment through consultation, innovation, and digitization. If you want to grow your business, connect with us or schedule a demo

Real estate, Solution

How to be a smarter real-estate business owner by streamlining your sales cycle?

Technology has transformed several industries. Today we see barely any industry left that is not leveraging the power of cutting-edge technologies in order to make multiple processes streamlined and sell smarter. Real estate which is being considered as a traditionally unorganized sector, is one such niche that has been a little slower to adopt new trends. But, that era has shifted. Next-gen realtors are using various technologies to reach their customers, drive a high level of personalized engagement, and close deals faster. 

As much as you’d love to get more customers and grow your business, doing so is not always seamless. Optimizing automation to streamline the sales process is one of the reasons for this, but planning & implementing it efficiently, has always been a challenge. In order to help realtors seamlessly manage various workflows and experience a 360-degree view of each of their customers to nurture new business opportunities, we have introduced a comprehensive real-estate automation suite. 

As a Salesforce Silver Consulting Partner, our offered real-estate automation suite built on the top of the world’s #1 CRM platform Salesforce will help next-gen realtors, real estate agents, brokerage firms spend less time on complicated processes and more time growing business portfolios by selling smarter. 

With our real-estate automation tool, every lead gets automatically funneled ensuring zero lead leakage & secures intelligent sales recommendations with a complete 360-degree customer view. 15+ in-built striking features will help real-estate business owners reimagine their sales strategies. 

Intelligent Lead Management: Capture leads from multiple sources and automatically route them to different sales agents based on their availability, segment, location, etc. The intuitive application will automatically send emails to the captured leads based on their interest levels. The entire process and lead status can be monitored with a complete customer view. 

Automatic Documentation: Automate the entire manual paperwork related to documentation & billing process starting from document generation to sending. Generate sales & agreements in one click, auto-share documents to the customers for e-signature & integrate billing & accounting processes with the system.

Dashboards & Reporting: Experience a complete view of every business aspect such as properties, customers, partners, sales reports, campaigns, financial reports, etc. from a single dashboard. Generate customized sales reports based on demographics, property types, monthly sales, sales agents to optimize sales processes and generate more leads.

Mobility: Access all the information on the go. Sales agents can get all the information related to customers, property, pricing details, reports, etc. readily available on their mobile devices, all in real-time.

Campaign Management: Automate your entire marketing process & campaigns & manage them from a single place with intelligent features and generate more leads. Predict trends, forecast sales pipeline, and nurture all your leads with highly personalized messaging to make them sales-ready. 

Customizations & Integrations: Customize the way you want. The solution will accommodate all your business needs and make your complex processes streamlined & smooth. Bring in all your other third-party systems (ERP, Accounting, HR, other apps) to a single integrated place by integrating with our offered real-estate automation system. 

Improve your sales processes, achieve greater visibility, reduce significant operational costs & time, enhance productivity, and ensure a comprehensive 360-degree customer view with our dynamic real-estate automation solution. To know more, click here.

Get in touch with us for a demo.