Privacy Statement
Privacy Policy

Privacy Statement

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  3. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  4. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  5. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  6. We will make readily available to customers information about our policies and practices relating to the management of personal information.
  7. We make use of a secure server for all payment information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, CCV, etc.) will not be stored on our servers.
  8. The email address you provide for order processing or registration may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

We may collect certain information in our logs. This may include:

  1. Log information:
    • details of how you used our services, such as page visits, how you arrived at our pages, and the date and time of your request.
    • IP address.
    • device information including web browser details.
    • cookies that may uniquely identify you or your web browser.
  2. Unique identifiers. We may collect unique identifiers during the course of your usage of Ceptes Software Pvt Ltd products & services, such as Salesforce.com organisation ID’s, cookie identifiers, and software license ID’s.
  3. Cookies and anonymous identifiers. We use various technologies and methods to collect and store information related to the usage of our services. This may include sending one or more web browser cookies or anonymous identifiers to your device.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience
    (your information helps us to better respond to your individual needs)
  2. To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  3. To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  4. To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, CCV, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Refund Policy

Please select your product / service carefully as we do not provide refunds.

Limitation of Liability

To the fullest extent permitted by law, and not withstanding any other provision of this Agreement, the total liability, in the aggregate, of the CEPTES and its officers, directors, partners, employees and sub consultants, and any of them, to the Client and anyone claiming by or through the Client, for any and all claims, losses, costs or damages, including attorneys’ fees and costs and expert-witness fees and costs of any nature whatsoever or claims expenses resulting from or in any way related to the Project or the Agreement from any cause or causes shall not exceed the total compensation received by CEPTES under this Agreement. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising, unless otherwise prohibited by law.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 25th May 2017

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

 

CEPTES Software Pvt. Ltd.
Unit 519A,2nd Floor, Beta Block, Sigma Tech Park
Whitefield Road, Bangalore – 560066,
Email : contact@ceptes.com

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