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Hi-Tech companies usually operate in a global environment and have shorter product life-cycles. They are expected to deliver a higher state of customer support in order to stay ahead of their competition. In today’s era of higher customer demands, Hi-Tech service providers can’t afford to use mediocre processes and poorly integrated systems.

 

The world’s #1 CRM provider Salesforce is helping global Hi-Tech companies by offering top-notch tools and processes in order to operate in a smarter environment and offer on-demand customer support. At CEPTES, we help Hi-Tech companies effectively implement Salesforce Cloud solutions and transform their business processes quickly.

Business Transformation & Automation

As technology continues to change and advance, automating various processes and business models is essential. In order to achieve this, Hi-Tech companies should implement an integrated digital platform like Salesforce.

Salesforce Cloud solutions will enable Hi-Tech service providers to quickly improve and advance processes such as lead assignment, pipeline forecasting, quoting, contract generation, invoicing, etc.

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CEPTES Offered Salesforce Services for Hi-Tech Companies

We bring our decades of Hi-Tech industry experience and Salesforce domain expertise to your projects and our offerings for the Hi-Tech industry include implementing, integrating, and enhancing Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Salesforce Analytics, Pardot, Einstein Analytics.

Implementation

Integration

Development

Configuration & Migration

Support & Enhancement

Advisory Services

CEPTES delivers innovative solutions for the three mainstays of next-gen technology companies

Digitize the
value chain

Drive Superior
Customer Engagement

Leverage data
into action

What you can expect?
  • Better process visibility and sales pipeline.
  • Increased ROI on sales investments through high conversion rates, shorter sales cycle, and improved productivity.
  • Control over inventory and reduced manufacturing costs through intelligent forecasting and trend analysis.
  • Enhanced customer satisfaction through 360-degree customer view.
  • Better partner, supply chain and logistics management.
Salesforce Solutions for the Manufacturing Industry