“Achieving Customer Satisfaction and Customer Transparency is and will be our primary goal.”
It’s our 11th Anniversary, and CEPTES, being a pioneering leader in cloud technology and Salesforce services for customers across the globe – is having a whale of a time celebrating its 11 years of innovation.
Company Founders & Directors says:
“Customer Satisfaction is the key to our success. We would happily accept working hard until the customer expectations are fulfilled under the set time and budget without compromising the quality.
Even after fulfilling the promised service, we are committed to customer support for years whenever there’s a need.”
11 years of successful operations is a remarkable milestone for any company. CEPTES has achieved this success through the passion, dedication, and hard work of our team members.
The inception of CEPTES is the result of our resolution to bring technological innovation and commitment to providing world-class service to our customers.
The formation of CEPTES focused on providing tailor-made Salesforce solutions for our clients that could further enhance the platform’s effectiveness and built teams of passionate and skilled individuals bent on delivering perfection in every project.
Life at CEPTES has been a time of profound professional activity, encouraging initiatives, and action-packed projects, all of which were achieved together with our immensely talented and valuable teams.
Strong customer relations, trust, and satisfaction are our major achievements. And if you talk about other successes over the years, the milestones we have achieved:
- 7+ Products and Solutions Listed in AppExchange
- 200+ Happy clients Across five continents
- 80% Salesforce Certified Employees
- 200+ Successful Projects
- 3 Global Offices
- 200+ Employees and Growing
- A CSAT (Customer Satisfaction) Score of More than 9
As we reflect on over the 11 yrs. of hard work and success, we can’t refrain from but feel proud as we think about all the amazing customer experience we enhanced by building top-notch Salesforce Solutions.
The Journey Of 11 Years:
Retrospecting over the past eleven years, it has been exciting to see CEPTES ascend as a reputable Salesforce SI & ISV partner known for establishing market leadership for its customers through cutting-edge IT solutions.
Back in 2010, our founding members saw the potential of Salesforce technology and started on a journey to build solutions that would meet the rising Salesforce demands.
The year 2011 brought us a great experience of moving to a new office. It was only the beginning. By 2017, we moved to phase II with three global offices.
We have built seven enterprise products: DataBakup, DataConnectiva, DataArchiva, XfilesPro, Encryptik, RealE 360, InleData, and DocuPad, with the last three products being launched during the pandemic.
We are proud of our in-action teams, every member packed with a professional drive, creative and innovative ideas, and absolute determination. Starting with only two employees to scaling our team to 200+ employees with more than 80% of Salesforce Certified professionals, we have come a long way.
Our success is directly proportional to our client’s success and happiness. We trust that our professional consultations and insights will bring about our client’s success.
We believe that when our clients are stronger, so are we.
Over the last 11 years, CEPTES’s vision has become a reality.
We wholeheartedly thank all our employees who are putting their continuous efforts to make CEPTES a trusted, reliable, and recognized Salesforce ISV, SI, and PDO partner.
CEPTES also takes this opportunity to show our gratitude towards all our customers for involving us in their business success journey for the past 11 years. We always look forward to assisting you in your Salesforce journey.