Salesforce is one of the best tools that any company can use to improve its overall operations and experience. It is known for its forward-thinking approach and continuous innovation in the field of CRM. However, for a business to utilize the right benefits that Salesforce has to offer, they need to have expertise in operating...
Salesforce’s Spring ’23 Product Release brings exciting enhancements to Salesforce Marketing Cloud (SFMC). The release rolled out in stages, with main Salesforce release dates on January 13, February 3, and February 10. By February 13, 2023, all the new features are generally available to users. The latest Marketing Cloud release promises innovative solutions that can...
Hey Trailblazers! Are you excited for attending the Salesforce World Tour Essentials, Mumbai Event soon to occur in India. Get ready, Trailblazers! Don’t miss out this opportunity of grabbing the idea of what the future of AI + Data + CRM will look like in future and how it is going to transform the business...
Salesforce is one of the emerging CRM systems that is globally claimed as the #1 CRM, extending customer relationship management to businesses regardless of their size and operating field. In simpler terms, we can say that Salesforce helps businesses serve their customers better with tools to analyze customer data and automate sales and marketing processes. ...
As businesses across industries increasingly embrace cloud-based solutions, Salesforce has emerged as a frontrunner in the area of customer relationship management (CRM) software. Offering a suite of applications, Salesforce has witnessed remarkable growth and garnered significant market share. But what lies ahead for Salesforce? Is it destined to maintain its dominance and potentially monopolize...
The success of a technology hinges on delivering a smooth user experience. However, it’s challenging to predict the ideal system or its effectiveness for your business. To achieve a successful Salesforce integration with third-party applications, you must always follow the best practices. Best Salesforce Integration Practices You Must Follow Assess business requirements: Evaluate your specific...
The digital landscape is constantly evolving, and businesses must adapt to stay competitive in this rapidly changing world. To navigate this transformational journey, we are thrilled to announce the upcoming “Digital Transformation Summit-2023” in Mumbai on 19th May. This event aims to bring together industry leaders, influencers, and technology enthusiasts to discuss and explore...
In this era of digital marketing, effectively managing a company’s complex client database is a major challenge. With the market becoming more diverse and new competitors constantly emerging, coupled with rapidly changing technology, businesses require a robust and automated CRM software platform to address various business issues. One such reliable platform is Salesforce CRM, which...
Salesforce has turned out to become one of the major tools used by businesses these days. One can, without hesitating say, that the CRM platform has been able to transform how businesses operate. According to one of Salesforce’s own user statistics, 9 out of 10 Fortune 500 companies use their CRM platform. So, when it...
Regardless of business size, email marketing is an effective tool for engaging customers and creating more business prospects. While email marketing is a common method followed by most of the business, understanding how to strategically execute email marketing is vital for enhancing customer relationships, brand promotion, and profitability. While you are running an email marketing...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
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