Customers are the backbones of any business you talk about. That is why we see businesses playing all sorts of gimmicks and doing all that is possible under the sun to lure more customers. The task is not easy at all considering the level of competition out there and the choices that are available to...
Automation is everywhere. And never will be more in demand than in a work-from-anywhere world. Let’s begin. Will we? In a world where delivering impeccable customer service has become a necessity, optimizing the field service operations has become vital. Field service management involves collective processes, policies, and procedures that field service organizations use to manage...
Is your number of customers or customer strength unlike anticipated? For a start-up or an emerging business, the number of the customer is the real metric of success. The more no. of customers you have, the more success you are ought to have. To keep your customer, you need to efficiently market your product and...
The real estate sector has been one of the top contributors to any economy. With continuous process automation & digital transformation, the industry can streamline it’s critical business processes & sustain in a highly dense competition. However, the real estate industry is one of the most inactive technology adopters in order to automate certain repetitive...
Salesforce is known worldwide as one of the best CRM platforms. However, with your ever-evolving business models as well as Salesforce’s tools, it becomes quite difficult to stay on top of the latest features and functionalities. With a proactive approach rather than the same-old reactive approach, Salesforce Managed Services aim to nip any potential problems...
As a powerful CRM tool, Salesforce can be configured and customized according to the business needs. We can customize each & every type of record, standard tabs, including the addition of the custom fields and setting of the page layouts. We can also customize search, tagging, and user interface options for our org. In addition...
Do you know around three-fourth of the customer wants their expectation & needs to be understood & fulfilled? Whereas there is another fact that only 47% of the customer agrees their expectations fulfill, and 53% are not? So, as an SME with limited budget & resources, do you worry about how to meet with ever-changing...
As a sales professional obtaining sales numbers is the flag at the top of the mountain you’re climbing. It is what’s on the horizon as you march forward, and it is what as a sales leader you’ll arrive as you lead from the front. As great transformations require great leadership, sales leaders can set the...
While most of the time large companies steal the limelight, it is small businesses that hold the economy tight. Their contribution to the nation’s GDP, exports, employment, and skill development, among others, cannot be undermined. However, faced with the current climate, small businesses are scrambling for new ways to not only stay productive but also...
With shorter product life cycles, companies operating in the High-tech sector are expected to deliver a better degree of customer support to sustain competitive advantage. Mediocre processes and poorly integrated systems spell doom for companies, especially in today’s era of rapidly changing customer demands & technologies. The most common challenges that the high-tech companies of...
CEPTES is a global Salesforce service provider who accelerates the business value of your Salesforce investment through consultation, digitalization, and innovation.
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