Tag: DF18

Dreamforce

Dreamforce Day 1: Key Salesforce Announcements

Finally the most inspiring technology event of the year Dreamforce ’18 has started and as expected day one witnessed some big announcements. As the event opened in San Francisco, Salesforce.org, the philanthropic arm of Salesforce, announced a grant of $18 million to address three major issues which the city of San Francisco is currently facing: public education, homelessness, and cleanliness. Below are few of the key announcements from the first day of Dreamforce 18.

Salesforce & Apple join hands on AI and App Development

Salesforce announced a strategic partnership with Apple to redesign their iOS app to offer customers rich experiences exclusively on iOS with unique Apple functionalities such as Siri Shortcuts, Face IS, Business Chat, and much more, Empowering millions of app developers on iOS with new tools and resources, And to blaze a new iOS app development course on Trailhead to accelerate career growth.

Salesforce expands the Sales Cloud Platform

Salesforce has rolled out advancements to the Sales Cloud platform in order to deliver a faster, smarter, and more integrated sales process from leads to cash, all within Salesforce. They added new features like ‘Sales Cadences’ which can enable managers to create customized, pre-built activity sequences for their sales teams, and ‘Work Queues’ that create a prioritized email and call list right inside Sales Cloud. Now finance and sales are connected with Salesforce billing, and marketers are armed with Pardot (now powered by Einstein & Lightning).

Hello Einstein Voice

In one of the most exciting announcements today, Salesforce introduced Einstein Voice, a new platform service that brings the power of voice to millions of Salesforce users. With the new Einstein Voice, any user can talk to Salesforce which will open doors for smarter work and a more connected customer base. With Einstein Voice Assistant, users can conversationally update Salesforce, get personalized daily briefings and explore Salesforce dashboards.

Introduction of Quip Slides to Transform Collaboration Suite

Salesforce introduced Quip Slides, which is the ultimate solution for real-time team collaboration. With documents, chats, and now slides, Quip offers a single canvas that will empower teams to collaborate and make quicker decisions. With third-party integrations with Box and Dropbox, teams can now use more live data and tools within Quip.

Unify Customer Experiences with Financial Service Cloud

New advancements in the Financial Cloud has been announced to unite customer experiences across consumer and commercial lines of business in banking, wealth management, and insurance sector. Now the new solution with AI innovations and integrations will enable financial service providers the power to unlock customer loyalty by delivering smarter and more connected experiences across the customer lifecycle.

Low Code Tools to Build Apps Faster

Salesforce is bringing the next generation low-code tools to help build apps faster and create intelligent, connected experiences without building from the scratch. As customers are expecting applications with superior designs and highest performance, this new addition by Salesforce will help developers develop robust apps in quick time in Lightning Platform and AppExchange with low-code tools.

Introduction of Customer 360

And the biggest news of the night was the introduction of Customer 360. Customer 360 is a new way for companies to connect Salesforce apps and deliver unified cross-channel customer experiences. Customer 360 will help companies move ahead of an app or department specific view of each customer by making it easier to create a single, holistic customer profile to inform every interaction. Customer 360 comprises a set of powerful platform services that will enhance data management across Salesforce apps and provide instant access to consistent, reconciled customer data.

Stay tuned for day-2 actions !!

Source: Salesforce

Dreamforce

Dreamforce 2018: Key Things to Note

The ginormous B2B Cloud Conference in the world and the biggest carnival for all the Trailblazers around the globe “Dreamforce” is just a month away. The entire Salesforce Ohana is excited and can’t wait for the event to start. Most of us have already booked our tickets and all set to experience the best four days of the year. Four days of innovation, inspiration, giving back and learning. With 2,700+ sessions covering every role in every industry, opportunity to witness latest product innovations, thousands of Trailblazers to learn from, and meeting your Ohana; Dreamforce 18 is everything a Salesforce enthusiastic wish for.

As Dreamforce draws up closer, planning your schedule is the most crucial thing to do. This is not a kind of event where you can just jump in with an open agenda. If you want to come home feeling like a king, you must ensure to prepare a must-do list before leaving for San Francisco. As CEPTES is a  Dreamforce regular, we can share some few key things to note for Dreamforce 2018.

Plan your Sessions

Dreamforce will spread across a huge area in downtown San Francisco. With the Moscone Center as the main hub, the event this year will expand to Marriott Marquis, InterContinental, the Palace Hotel, Hilton Union Square, the Park Central, and the Westin St. Francisco. With 2700+ sessions and a large geographical spread, attending all your favorite sessions could be tough at times. With thousands of Trailblazers spreading across session halls, you can expect delays, long queues and even at times housefull boards.

The only thing which may help you is planning out your sessions in advance and register for them. Attending back-to-back sessions will never work. Remember, you have to get from one location to another location. Try to be there at least 15 minutes before, as the entry for free spaces usually starts 10 minutes prior to a session. A little bit of research on the session will help a lot. Not only going by the topic, you must consider who is the speaker and what kind of information you can expect. Dreamforce is not all about attending sessions, always keep some free time to visit customer success expos to witness next-gen innovative products and product demos.

Map out Keynotes

Keynotes are one of the most popular and inspiring elements at Dreamforce. Every year we get to see few of the big industry leaders speak during the four day long conference. Though the lineup for this year Dreamforce is not yet clear, yet we can expect some big names sharing their stories and inspiring thousands in order to transform the way they think, work, and lead. Before going to the event, you need to prioritize the big keynotes and plan your calendar to accommodate them. You should reach at least 45 minutes before to occupy a front side seat. If in case you missed a seat, then you can watch it on the live screens inside the Dreamforce plaza. In case you want to spend more time in customer success expos exploring products or attending sessions, you can watch keynotes later either via Salesforce Live or YouTube.

Customer Expo

Every year Dreamforce witnesses some of the most innovative products. Before going for the event, don’t forget to do a handful of research on the partner companies or exhibitors who are showcasing their products. It is always good to note your preferred products and follow their social media updates just before Dreamforce to stay updated. It is always advisable to book a slot before the event to avail a personalized product demo or product understanding session. At times, it is very difficult to understand a product in detail while visiting a booth because of the rush. Note the booth number of your favorite products before visiting the customer expo.

As an exhibitor during Dreamforce 2018, we are going to present our flagship product ‘DataArchiva’ at booth #1942. You can book your slot for a personalized demo here.

Dreamfest

Dreamforce has plenty to offer when it comes to party and fun. Sponsor parties and the Dreamfest are two of the most eye-catching events. Dreamfest featured most of the popular bands and performers. So far, Salesforce has not revealed who are going to perform during this year Dreamfest, but as always it is going to be one of the most rocking events. You can take some time off from your regular sessions, and keynotes to enjoy a relaxed time with your fellow trailblazers.

Lookout for DataArchiva

Much like all the other trailblazers, we at CEPTES are super excited for Dreamforce 2018. This year’s Dreamforce is going to be special for us, as we are going to launch our flagship product ‘DataArchiva’ during the event. DataArchiva, which is already a Gartner listed and US Gov Cloud Ready application is the only Salesforce native application that can archive Salesforce data. By addressing customer pain points, DataArchiva can save significant data storage cost while enhancing application performance.

We are so excited that we’ve already started our giveaways contest. You can now avail a special 10% discount on DataArchiva annual license cost (above professional plan) till Dreamforce 2018. If you haven’t registered for the demo during Dreamforce, you can book it here. We will be present at our Booth #1942 at the Moscone Center. Don’t forget to visit and say Hello.