Salesforce Updated the Field Service Lightning for on-site Customer Service

Salesforce has recently announced updates to Field Service Lightning, a tool within the Service Cloud that helps employees to address customer service requests and on-site customer engagement. Since launching the tool two years back, Salesforce has been investing on a regular basis to enhance this tool in order to meet the evolving customer demands and...

Now Develop Custom Email Widgets with New Salesforce Tool

In the recently concluded Salesforce’s third annual developer conference “TrailheadDX” at San Francisco, Salesforce has announced the introduction of its new tools in the Salesforce Marketing Cloud Email Studio. In order to robust it’s email marketing services, Salesforce told: these tools will allow email marketers and developers to deliver more customer engaging content. Developers can...